Collect Service Charge Arrears more easily, with our revolutionary 'No Win No Fee' service.
Our revolutionary Service Charge Recovery Service will save you time, money and stress. Simply fill out the form below, and we will do the rest.
How does it work?
1 We will issue correspondence and attempt to collect outstanding arrears for a fixed fee. If legal action is required, a letter will be issued along with a court fee request.
2 Once a court fee has been received, we will instruct PDC Law to prepare claim forms and obtain a County Court Judgment.
3 Once a judgment has been obtained, the case will be returned to us, and we will endeavour to collect payment directly from the owner or their mortgagee.
Find out how we can help collect Service Charge Arrears by calling 01992 449 403 today, email us or complete the quick form below:
Why choose PDC to collect Service Charge Arrears?
No win No fee
- Our aim is to collect each case at no cost to the management company.
- The majority of our cases are paid without the need for legal action, keeping the costs to our client and the resident to a minimum.
Speed
- We have invested heavily in technology to enable us to collect each debt in the shortest possible timescale.
- Our processes are constantly monitored and revised to highlight where our collection rate can be at its most efficient.
- We can accept new cases in bulk – from 1 to 10,000 instructions.
- Payments are remitted to our clients on a weekly basis.
Experience
- Over the last 20 years we have established a unique relationship with mortgagees and have helped maintain the relationship between Managing Agent and Resident.
- In our experience, if the lender is provided with the correct documentation they will make payment to Property Debt Collection swiftly.
- Our UK based call centre and administrative teams undergo a rigorous training programme to enable them to assist with dispute resolution.
-
We have worked with PDC for a number of years, after initially chasing all outstanding ground rents and insurance in-house. Within a year PDC became our primary collection agency. They have a personable approach to our tenants and understand and appreciate the circumstances which give rise to the non-payment. I would have no hesitation in recommending PDC’s services to landlords alike.
Dony Spiro, Alan Mattey Group
-
As one of the largest managing agents in the country with over 100,000 units under its management, we require a debt collection company that can both deal with volume and have the experience to deal with all the different scenarios that arise from it. We have work with PDC for almost 30 years and would always recommend them to our clients as our preferred supplier in this field. We find PDC both efficient and flexible in how they manage the pre legal case work. Their tailored reporting means that as a client you have full visibility of where every case is up to and their management structure means you always have someone available to escalate any matters to.
I have no hesitation in recommending PDC as in my opinion they are the best in the industry.
Mark Abram - Business Development Director, Residential Management Group Limited
-
HML has been using PDC for a number of years in relation to the collection of service charges, buildings insurance and ground rent. During that time HML have increased their instructions to PDC and send in excess of 1,000 debts per year.
PDC’s structure and system enables them to deal with both the simple and complex cases. Their legal team is able to break down what can be complicated legal issues into something clients find digestible and easy to understand.
Their experience and expertise are invaluable to our business and we consider them to be partners of the HML brand of companies. This, coupled with their enhanced no win no fee service, makes our decision to select them as our preferred debt collection company an easy one.
Alec Guthrie - CEO, HML
Questions clients ask:
- You receive payment directly without speaking with us
- Cases where PDC Law are asked to cease action for whatever reason or you do not follow the advice they have given
- You will be asked to pay a court fee if it is required.
When I instruct Property Debt Collection how much will I be asked to pay?
Unlike most solicitors we charge a fixed fee for our service. This amount is collected directly from the tenant.
You will only be asked to pay a court fee if it’s needed, that’s it. This sum is set by the court and will vary dependant on the level of arrears you are trying to claim.
What if you can't recover your fee?
We won't charge you.
Will I ever be asked to pay anything?
It is rare, but in a very small number of cases you may be asked to pay Property Debt Collection or PDC Laws fees if:
If legal action is necessary, what other charges am I liable for?
None, we have ensured our solicitors PDC Law work on a no win no fee basis
So what happens if the claim is defended and the Judge only awards part of PDC Laws costs or no costs at all?
PDC Law will limit their costs to the sum recoverable under a judgment or order
So if the case is defended and Counsel has been instructed /attended but counsels fees have not been awarded will I be expected to pay them?
No, you will not be expected to pay counsels fee. PDC Law will be responsible for paying counsel their fees.
Will I get my court fee back?
If the court fee is awarded by the court we will approach the defendant/defendants mortgagee for payment
What happens if you obtain a Judgment but cannot obtain payment from the defendant or their mortgagee?
We will notify you of potential enforcement options and upon your instruction commence enforcement. You will not be asked to make payment for any enforcement method
Is there any eventuality where I will have to pay costs/fees?
Cases where we are asked to cease action for whatever reason or cases where you do not follow the advice we have given
Where’s the catch?
There isn’t one.
