Why are we different?

No win No fee

Property Debt Collection Limited is able to offer a No win No Fee service to collect service charge and ground rent arrears. Read more...

  • Our aim is to collect each case at no cost to the management company.
  • The majority of our cases are paid without the need for legal action, which therefore keeps costs to our client and the resident to a minimum.

Speed

PDC have invested heavily in technology to enable us to ensure we collect each debt in the shortest possible timescale. Read more...

  • Our processes are constantly monitored and revised to highlight where our collection rate can be at its most efficient.
  • We can accept new cases in bulk – from 1 to 10,000 instructions.
  • Payments are remitted to our clients on a weekly basis.

Experience

Over the last 20 years we have established a unique relationship with mortgagees and have helped maintain the relationship between Managing Agent and Resident. Read more...

  • In our experience, if the lender is provided with the correct documentation they will make payment to Property Debt Collection swiftly.
  • Our UK based call centre and administrative teams undergo a rigorous training programme to enable them to assist with dispute resolution.
HML

“We use PDC within our debt collection process and find efficiency and accuracy in their systems. They also surprise us sometimes when they turn their sympathy button on, as they don't forget it's people and homes we deal with, not just the money! The website is worthwhile too, so we can keep in touch with their progress”

Alan Coates MBIFM MIRPM
Director
HML Andertons Limited

Success

The proof is in our statistics: Read more...

  • 99.5% success rate on Leasehold properties
  • 100% success rate on Freehold properties
  • 43% of all cases paid within 28 days

Statistics

For a summary of funds collected & cases instructed since 2008, see below:

2014

2013

2012

2011

2010

2009

2008

Reporting

We provide bespoke reports that can be tailored to your individual requirements. Our instant reporting tool enables us to give you ‘to the minute’ information, on everything from overall collection rate to detailed individual case status. Read more...

Example weekly report on all cases

weekly stats

download example PDF

Example monthly stats

Monthly stats

download example PDF

Communication

Our system can be programmed to ensure your Property Managers and team members have secure, instant access whilst on the road to live updates on cases. Read more...

Example of PDC Database login

Login – provided to you once your account is set up with PDC

login

Search – Find your cases by the owner’s address, owner’s name or own account ref.

Search

Debt Details – Once you have located the correct account you can then view the current status

details

Reports by man co – our reporting function enables you to run a report to list all cases for a specific management company

reports

Why choose PDC?

  • Experience
  • Fast settlements
  • Online case tracking
  • Stress free resolutions
  • 99.5% success rate
  • Fixed rates
  • No win no fee
  • “Excellent news... once again PDC has come up trumps... where would we be without you?”
  • “They were on top of the matters and as a result we now have the development back on track.”
  • “They don't forget it's people and homes we deal with, not just the money!”
  • “We look forward to continuing to use PDC's services.”
  • “We use PDC within our debt collection process and find efficiency and accuracy in their systems.”
  • “PDC to provide a high level of expertise and professionalism in their work upon which we are able to rely.”

What our clients say...

Property Management Awards 2014-15
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Our Top 5 service charge and ground rent arrears collection tips...

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