Get unpaid Ground Rent and Service Charges back more easily, thanks to our revolutionary 'No Win No Fee' service.
How does it work?
1 Property Debt Collection will issue correspondence and attempt to collect outstanding arrears for a fixed fee. For the cases that require legal action, a letter in accordance with the Pre Action protocol will be issued by Property Debt Collection along with a court fee request.
2 Once a court fee has been received Property Debt Collection will instruct PDC Law to prepare claim forms and obtain a County Court Judgment. Where necessary, PDC Law will instruct Counsel to attend hearings in the County Court and/ or First Tier Tribunal.
3 Once a judgment has been obtained, the case will be returned to Property Debt Collection who will endeavour to collect payment directly from the owner or their mortgagee.
Find out how PDC can help get back your unpaid charges by calling 01992 449 403 today, email us or complete the quick form below:
Why choose PDC for Service Charge Recovery?
No win No fee
- Our aim is to collect each case at no cost to the management company.
- The majority of our cases are paid without the need for legal action, keeping the costs to our client and the resident to a minimum.
Speed
- We have invested heavily in technology to enable us to collect each debt in the shortest possible timescale.
- Our processes are constantly monitored and revised to highlight where our collection rate can be at its most efficient.
- We can accept new cases in bulk – from 1 to 10,000 instructions.
- Payments are remitted to our clients on a weekly basis.
Experience
- Over the last 20 years we have established a unique relationship with mortgagees and have helped maintain the relationship between Managing Agent and Resident.
- In our experience, if the lender is provided with the correct documentation they will make payment to Property Debt Collection swiftly.
- Our UK based call centre and administrative teams undergo a rigorous training programme to enable them to assist with dispute resolution.
What our customers say:
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“We use PDC within our debt collection process and find efficiency and accuracy in their systems. They also surprise us sometimes when they turn their sympathy button on, as they don't forget it's people and homes we deal with, not just the money! The website is worthwhile too, so we can keep in touch with their progress”
Alan Coates MBIFM MIRPM
DirectorHML Andertons Limited
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“Excellent news... once again PDC has come up trumps... where would we be without you?”
Brian Mead
DirectorThe Shires Estate Management Limited
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“Hi James - I note that you have managed to get payment on this property. That is amazing after all these years. Thank you so much for all your hard work on this case.”
Alison Oakley
Senior Accounts ManagerEssex Properties Limited
Essex Properties had tried using other solicitors and enforcement methods to collect this, including bailiffs. The arrears have been outstanding since 2005. PDC managed to successfully collect all arrears and costs using our Freehold process.
Questions clients ask:
- You receive payment directly without speaking with us
- Cases where PDC Law are asked to cease action for whatever reason or you do not follow the advice they have given
- You will be asked to pay a court fee if it is required.
When I instruct Property Debt Collection how much will I be asked to pay?
Unlike most solicitors we charge a fixed fee for our service. This amount is collected directly from the tenant.
You will only be asked to pay a court fee if it’s needed, that’s it. This sum is set by the court and will vary dependant on the level of arrears you are trying to claim.
What if you can't recover your fee?
We won't charge you.
Will I ever be asked to pay anything?
It is rare, but in a very small number of cases you may be asked to pay Property Debt Collection or PDC Laws fees if:
If legal action is necessary, what other charges am I liable for?
None, we have ensured our solicitors PDC Law work on a no win no fee basis
So what happens if the claim is defended and the Judge only awards part of PDC Laws costs or no costs at all?
PDC Law will limit their costs to the sum recoverable under a judgment or order
So if the case is defended and Counsel has been instructed /attended but counsels fees have not been awarded will I be expected to pay them?
No, you will not be expected to pay counsels fee. PDC Law will be responsible for paying counsel their fees.
Will I get my court fee back?
If the court fee is awarded by the court we will approach the defendant/defendants mortgagee for payment
What happens if you obtain a Judgment but cannot obtain payment from the defendant or their mortgagee?
We will notify you of potential enforcement options and upon your instruction commence enforcement. You will not be asked to make payment for any enforcement method
Is there any eventuality where I will have to pay costs/fees?
Cases where we are asked to cease action for whatever reason or cases where you do not follow the advice we have given
Where’s the catch?
There isn’t one.
